Post office box

How to Obtain a Post Office Box In Rwanda?

Have you ever thought of having a postal address to your new location? Post office box is great for people who move constantly. If you’ve ever relocated, you know the pain you go through – changing mailing addresses for bills, bank statements, updating personal information, etc. It’s very easy to miss updating an important service. Next thing you know, you end up with identity theft because someone happened to get his hands on your personal mail. A P.O. Box will reduce this problem by cutting down the frequency required to change your mailing address every time you move.

Here is the thing, you don’t NEED a Post office box.  Paper mail is really not a thing here.  You get a bill, you get a text message or an email.  Many services are prepaid.  Even the electric is worked through a text messaging or Momo system.  So, there isn’t a paper system.  Even for delivery…things can come right to your doorstep.  Yet, some people get a P.O. Box just to make things easier….so here is how you can make it happen.


  • The personal  opening process requires a Copy of  valid passport or National ID and filling in a contract form.
  • For a private company, association: Copy of certificate of registration in RDB, Copy of certificate of incorporation ( Associations), and filling in a contract form. The rental period begins the day you open a Post office box until the end of December of the same year.

The annual rental fee is 15,000Rwf for personal use and 30,000Rwf for a company. Additionally, the post box holder will need to pay a 1,000 Rwf of Padlock. Rwanda’s National Post head offices are located in Kigali, Nyarugenge  KN 4 Street. They have customer service help lines also available on WhatsApp: +250 787 509 431 and +250 789 499 177.

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